Frequently Asked Questions

Think Dumm Therapy provides counseling for children, teens, adults, and families. Services may include individual counseling, family sessions, or parenting support depending on each client’s needs and goals. 

Yes. Both in-person and telehealth appointments are available. Eligibility for telehealth services and the most appropriate format for care will be discussed during the initial consultation. 

Appointments are typically scheduled for approximately one hour. Services are provided by appointment only. 

The first session is an opportunity to talk about what brings you to counseling, discuss relevant background information, identify your goals, and begin developing a plan for treatment. You are not expected to tell your entire story or have everything perfectly organized during your first appointment. 

Yes. A brief phone consultation can help clarify what you are looking for, answer initial questions, and determine whether the services offered by Think Dumm Therapy are an appropriate fit.

Not every provider is the right fit for every person or situation. If your needs would be better served by another professional, specialty, or level of care, you may be given referral options for outside services.

Think Dumm Therapy currently accepts the following insurance networks through Headway:

• Aetna

• Anthem Blue Cross and Blue Shield Ohio

• Carelon Behavioral Health

• Cigna

• The Health Plan

• UnitedHealthcare through Optum

• Oxford through Optum

• Oscar through Optum

Insurance coverage varies by individual plan. Being listed above does not guarantee that every plan or service is covered. Before beginning counseling, clients should verify their eligibility, deductible, copayment, coinsurance, and other financial responsibilities through Headway or directly with their insurance provider.

Self-pay services are also available. Current self-pay rates can be discussed during the initial consultation. A valid payment card must be kept on file for scheduled services. 

Clients must provide at least 24 hours’ notice to cancel or reschedule a scheduled session to avoid being charged.

Think Dumm Therapy does not provide emergency or crisis-response services through this website, email, voicemail, or contact form. These communication methods may not be monitored outside regular business hours and should not be used during an emergency.

If you or someone else is in immediate danger, call 911 or go to the nearest emergency department. If you are experiencing a mental health crisis, call or text the 988 Suicide & Crisis Lifeline for immediate support.